What's a Deficiency-Free Survey Anyway?
Think of it like getting a really good report card.
Skilled nursing homes are under increasing regulatory scrutiny with each passing year, but GLM continues to strive to meet or exceed the highest levels of quality long term care and rehab therapy for seniors. And our recent state inspection confirms it: We received an A+! Or rather, a 100% deficiency-free survey, which is the same thing. It shows that ALL services provided at the facility meet or exceed ALL state and federal standards. Our surveyors found zero deficiencies in care, services or the environment at Geneva Lake Manor, which is an impressive thing for any nursing home to accomplish, indicating that we either met or exceeded the highest levels expected for a nursing home. Annual inspections are conducted by the Wisconsin Department of Health Services. Surveyors arrive unannounced and over several days, they interview staff, observe care and procedures, and check records for compliance to regulations on care, confidentiality, cleanliness, residents’ rights, and quality of services. We have to be operate under the highest level of quality at all times because we never know when the ‘pop quiz’ will happen. An excellent state survey means you or your loved one can expect the highest level of care in an optimum environment, which is important when choosing short term rehab or long term care.
Geneva Lake Manor strives to provide high quality care in a safe and clean community, but we also bring compassion, purpose and fun to our mission of caring for seniors, which our residents, families and patients have come to expect.